Refund policy
Returns & Refunds
We want you to love your Selmora Beauty products.
Returns
You may request a return within 14 days of receiving your order.
To qualify:
- Item must be unused
- Item must be in original packaging
- Proof of purchase required
Non-Returnable Items
Due to hygiene and safety reasons, opened skincare products cannot be returned.
Damaged or Incorrect Products
If your order arrives damaged or incorrect, contact us within 48 hours after delivery with photos.
Refund Processing
Approved refunds are processed within 5–10 business days to the original payment method.